Domestic Programs Manager

Reporting to the President and CEO, the Domestic Programs Manager (DPM) will be responsible for developing strategy and programming that addresses the needs of vulnerable and underserved communities domestically in the US with an initial focus on the City of Detroit.  The DPM will build relationships with relevant stakeholders including direct program service beneficiaries, community leaders and influencers, government agencies and officials and potential grantors including foundations.


  • Research and analyze the needs of vulnerable and underserved communities in the City of Detroit.
  • Develop strategies and programs to address the needs identified that are scalable and may be replicated in other geographical locations with similar circumstances.
  • Recommend such interventions and responses to senior management for adoption and approval.
  • Establish strong working relationships with relevant government officials, community leaders and potential institutional funders, including foundations and local, county, state and federal government agencies.
  • Research relevant institutional funders, establish contacts with them and develop grant proposals to support program service interventions.
  • Establish methods to gather information about the impact of implemented programs.
  • Analyze data to determine the effectiveness of programs.
  • Suggest and implement improvements to programs and services.
  • Develop and manage budgets for programs.
  • Plan and manage outreach activities to advocate for increased awareness of programs.



  • A bachelor’s degree in social work, urban studies, public or business administration, public health, or a related field is required. While a bachelor’s degree is required, a candidate who does not have a degree in the aforementioned fields will be considered if s/he has related work experience.
  • Grant writing courses are a plus.

Knowledge, skills and abilities

  • Experience with program service delivery and management
  • Experience with community and interfaith partnerships
  • Experience with grant writing, management and reporting

Proficiency in the use of computer for:

  • Microsoft Office Suite
  • Word processing
  • Databases
  • Spreadsheets
  • Internet research

Personal characteristics

The Domestic Programs Manager should demonstrate competence in the following:

  • Creativity/Innovation: Develop new and unique ways to address the needs of vulnerable and underserved communities.
  • Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and aligns with the values of the organization.
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Communicate Effectively: Strong public speaking, writing and listening skills and experience.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influence others to achieve results that are in the best interest of the organization.
  • Organize: Strong organizational skills, set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
  • Plan: Set goals, create and implement actions plans, and evaluate the process and results.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problems.
  • Previous experience in similar organizations to Mercy-USA is a plus
  • Passion for Mercy-USA’s mission


  • 3 to 5 years of program services management experience

Working Conditions

  • The Domestic Programs Manager (DPM) is required to travel domestically.
  • The DPM will work a minimum of 40 hours per week including travel and weekends.
  • The DPM works in an office environment at the organization’s headquarters in Plymouth, Michigan and in the organization’s future program service center in Detroit.

Excellent benefits, including competitive salary, health and other insurance, 401K plan and generous leave policy are more reasons that qualified candidates will want to work with our dedicated and professional team.

Please submit resume and cover letter to

Only applicants invited for an interview will be contacted. No phone calls.