PRIVACY STATEMENT
At Mercy-USA For Aid And Development, We Ensure Safety, Security, And Confidentiality
The following statement discloses Mercy-USA for Aid and Development’s privacy practices. Questions regarding this statement should be directed to Mercy-USA by emailing info@mercyusa.org.
PERSONAL INFORMATION
Mercy-USA understands the importance of privacy and the security of our donors, beneficiaries, the general public and partners. Therefore, we have developed a privacy policy that outlines how we handle your personal information and data. In this document, we explain what information we collect, why we collect it, how we use it, and how we protect it.
Mercy-USA does not sell, lend or share email addresses, postal addresses, telephone numbers or any other personal information obtained from our donors or the general public with other non-affiliated nonprofit organizations or commercial companies. Mercy-USA does not send donor mailings on behalf of other organizations.
In order to process your donation via our “Donate Online” page we require limited personal information. We use this information to acknowledge receipt of your donation for tax purposes. In addition, your contact information will be placed on our mailing list. If you do not wish to be included in our direct mail or email donor communications, please specify in the comment box of the donate page before you submit your donation. You may also opt out of our donor communications by sending an email to info@mercyusa.org.
INFORMATION COLLECTION
Mercy-USA collects personal information that may include your name, email address, telephone number, postal address, and financial information such as credit card numbers, bank account information, or other payment information. We may also collect other data that you provide voluntarily, such as your interests, opinions, and preferences. Additionally, we collect non-personal information such as the type of browser you are using, the pages you visit, and your IP address.
We collect this information to improve our services, provide better support, and enhance the user experience. We may use this information to communicate with you about our activities, update you on our progress, and inform you of upcoming events or initiatives.
USE OF INFORMATION
Mercy-USA uses your personal information for several purposes, including:
- Providing services: We use your personal information to provide the services you have requested, such as processing your donations, sending you updates about our activities, and communicating with you about your support.
- Improving our services: We may use your information to improve our services, such as analyzing donation patterns, identifying the needs of our beneficiaries, and developing new programs or initiatives.
- Marketing: We may use your personal information to market our programs and services, such as sending you newsletters, fundraising campaigns, and updates about our activities.
- Research: We may use your personal information for research purposes, such as conducting surveys, analyzing demographic data, and evaluating the effectiveness of our programs.
DISCLOSURE OF INFORMATION
Mercy-USA will not disclose your personal information to any third parties unless required by law or authorized by you. We may share your personal information with our partners or service providers to provide you with our services or to conduct research on our behalf. We ensure that our partners and service providers adhere to the same level of privacy and data protection standards that we follow.
Mercy-USA may disclose your personal information in response to a subpoena, court order, or other legal process. We may also disclose your personal information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person.
DATA SECURITY
Mercy-USA takes data security seriously and implements measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard security measures to safeguard your personal information, including encryption, firewalls, and secure data storage.
However, despite our best efforts, no security measure can guarantee the security of your personal information. Therefore, we cannot guarantee the security of your personal information, and you should take reasonable steps to protect your personal information, such as using strong passwords and ensuring the security of your devices.
USE OF ‘COOKIES’
Like other websites, this website uses cookies. 'Cookies' are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. This helps us to deliver a better more personalized service when you browse our website and improve our services.
It is possible to switch off cookies in your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
ACCESS AND CONTROL OF PERSONAL INFORMATION
Mercy-USA recognizes your right to access, correct, or delete your personal information. If you would like to access, correct, or delete your personal information, please contact us at info@mercyusa.org. We will take reasonable steps to respond to your request promptly.
RETENTION OF PERSONAL INFORMATION
Mercy-USA retains your personal information for as long as necessary to provide you with our services and for the purposes outlined in this privacy policy. We may also retain your personal information for as long as required by law, such as for tax or accounting purposes.
EMAIL ADDRESSES
If you communicate with us by email or give us your email address, we will send you periodic email updates. If you do not want to receive these email updates, email or write to us at the above addresses, or follow the instructions at the bottom of any email update you may receive.
We use email links to allow you to contact us directly with questions or comments. This information is used to respond directly to your questions or comments. We may also use your comments to improve our site and programs. We may file the emails you send to follow up with your comments.
OTHER WEBSITES
Mercy-USA’s website has links to other websites whose privacy policies may differ from ours. Mercy-USA for Aid and Development is not responsible for the privacy practices or the content of these other websites. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the privacy policy of that third party site.
Your privacy is very important to us. If you feel that your privacy has been violated or that Mercy-USA has misused your information in any way, please contact us at info@mercyusa.org.
97.2%
of Donations Go to the Actual Cause
Mercy-USA is proud to be among the most effective and efficient not-for-profit agencies worldwide. We back up that bold statement with our facts and figures, all of which are made transparent and available for your viewing at all times.
Only 3% of finances are dedicated to fundraising and administrative use. That means that the overwhelming majority of donations from generous individuals and institutions go directly to helping actual causes, on a global scale. With 97% of finances directly and positively impacting those in need, there is no better way to value each dollar. For instant and immediate emergency relief, along with long-term sustainability efforts, Mercy-USA effectively and efficiently provides help and care, worldwide.